Information Architecture

The Challenge

Twenty years ago, the Interfaith Center for Corporate Responsibility (ICCR) launched a custom front-end on a FoxPro database that empowered their members to coalition-build and manage their advocacy around human rights, workers’ rights, and the environment (among other issues) with...

The Challenge

The John Carter Brown Library at Brown University (JCB) boasts one of the world's most impressive and extensive collections of manuscripts, maps, and books of early Americana, covering North and South America from Pre-Columbian times to 1825.  But its treasures appeared to be locked...

The Challenge

Princeton Symphony Orchestra ’s web presence was failing to keep up with this company’s new directions.  They needed a site that reflected a more accessible approach to the appreciation of classical music and a more community-driven focus on educational activities designed to inspire...

The Challenge

Regional programs are tailored to the needs of their administrators and the constraints of enabling legislation. Each one has its own unique requirements, as well as its own Salesforce org. Salesforce administrators thus have flexibility to tweak their orgs as needed. But on the...

The Challenge

Emerging organizations often encounter a similar challenge: how to define who they are, what impact they seek to make, and how they wish to be perceived by the communities they want to work with.

With the Independence Public Media Foundation, this moment of definition was important and...

The Challenge

An enhanced digital experience for Old City District was a crucial piece of the puzzle to ensure businesses could survive the pandemic. Business owners who have invested in the neighborhood needed opportunities to connect with their customers and access marketing and communications...

The Challenge

A brand is only as effective as its adoption, and this brand seeks to engage a wide range of diverse stakeholders who are invested in Philadelphia’s growth and future. The real challenge of this project was not in creating an online brand toolkit itself, but determining how to tell...

The Challenge 

Debt Free Justice faced an initial set of challenges that the brand strategy needed to address.  As an emerging organization that needed to establish their role as a central partner in this national work, the brand needed to initially draw on the identities of the coalition’s partner...

The Challenge

NSC’s clients are refugees and immigrants, however the site design was catering to donors and funders. Client communication needs, such as translated information about crucial services, were not available, and the organization of content on the site didn’t align with NSC’s areas of...

The Challenge

Create a System to Manage the Center’s Complexities … and Make Life Easier for Staff

The Center was interested in pursuing Salesforce as their new CRM and suspected they could integrate it with their updated Drupal site as tightly as their CiviCRM integration had been.  To help...